ARC Horizontal Sausage Slicer Technical Service | Repair

Specialized Technical Service ARC Horizontal Sausage Slicers

Specialized repair and maintenance for slicers for cold cuts, cheeses, and other products. Professional solutions for butcher shops, delicatessens, restaurants, and specialty stores.

10+ Years of Experience
600+ Repaired Mowers
100% Original Spare Parts
24h Quick Response
Contact ARC Experts

Is Your ARC Sausage Slicer Not Working Properly?

The professionals and specialized shops They seek expert assistance for their ARC filleting machines with terms such as:

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Essential Components and Typical Faults in Horizontal Cutters

We know every detail of your ARC horizontal cutter to offer accurate diagnosis and specialized repair that guarantees perfect cuts and safe operation.

With over 10 years of experience in delicatessen and butcher shop equipment, we have mastered the mechanics and fine-tuning of these professional machines.

A crucial element for perfect, professional filleting. Our experts diagnose and resolve:

  • Dull, nicked or rusty blade: Uneven cuts, product tearing, increased motor strain, and loss of presentation quality.
  • The blade does not rotate, rotates slowly, or jams: Possible engine, drive belt, or blade shaft bearing problem requiring immediate attention.
  • Excessive blade vibration: Imbalance, poor adjustment or wear of the shaft that affects cutting precision and operational safety.
  • Damaged or improperly adjusted blade guard: Compromises operator safety and regulatory compliance.
Our Specialized Services: Professional sharpening (manual or with a built-in sharpener) using specific techniques, blade replacement with genuine ARC spares, precision balancing, specialized deep cleaning, and proper adjustment of safety guards.

The motor drives the blade and, on some models, the slide carriage. We resolve critical issues:

  • The cutter does not turn on: Complete diagnosis of on/off switch, internal wiring, start capacitor (on single-phase motors), or internal motor problems.
  • Loss of power, unstable speed: The engine overheats, indicating ventilation, bearing, or mechanical overload problems.
  • Abnormal engine noises: Buzzing, knocking, or squealing sounds indicate internal wear or lubrication problems.
  • Faulty safety switches: Sharpener cover, protection microswitches not working properly.
Our Specialized Services: Complete electrical diagnostics using professional equipment, motor repair or replacement under warranty, replacement of safety switches, capacitors, brushes (if applicable), and complete wiring renewal when necessary.

A system that allows for the smooth and precise movement of the product toward the blade. We repair:

  • Carriage stuck, moving hard or irregularly: Dirt buildup in guides, lack of specialized lubrication, worn bearings or bushings that require replacement.
  • Excessive play in the carriage: It directly affects the precision of the cut and the quality of the filleting, compromising the presentation of the product.
  • Defective product pusher arm or press: Broken or poorly adjusted, it prevents the product from being held correctly during cutting.
  • In automatic models, failure in the advance mechanism: Carriage advance system not working properly, affecting productivity.
Our Specialized Services: Deep cleaning and targeted lubrication of slideways, replacement of high-precision bearings and bushings, micrometric clearance adjustment, complete repair of pusher arms and automatic feed systems with professional calibration.

Components that allow you to select and maintain the desired fillet thickness with maximum precision:

  • Thickness adjustment mechanism stuck: Hard or imprecise, it prevents the correct adjustment of the cutting thickness according to the needs of the product.
  • The machine does not maintain the selected cutting thickness: Variations in thickness that affect the consistency of the final product.
  • Regulator plate or sail damaged or out of adjustment: Critical components for cutting accuracy that require specialized calibration.
  • Slice deflector broken or incorrectly positioned: Slices break, do not fall properly, or overlap, affecting the presentation.
Our Specialized Services: Complete repair and calibration of thickness adjustment mechanisms using precision tools, replacement of damaged components with genuine parts, professional adjustment or replacement of deflectors to optimize slice flow.

An essential system for keeping the blade in optimal cutting condition. We solve:

  • Worn, broken, or dirty sharpening/honing stones: Loss of sharpening ability, contamination of the blade edge.
  • Sharpener mechanism jammed: It does not contact the blade correctly, preventing proper edge maintenance.
  • Incorrect sharpening that damages the blade edge: Improper technique can permanently ruin the blade.
Our Specialized Services: Replacement of sharpening and honing stones with high-quality materials, complete cleaning and repair of the sharpener mechanism, and technical instructions on proper sharpening operation to extend blade life.

Important elements for the general operation and stability of the machine:

  • Broken, loose, cracked drive belt: Skidding, the blade does not spin with enough force or does not spin at all, paralyzing the operation.
  • Worn rubber feet or suction cups: Instability of the machine during operation, compromising operational safety.
  • Faulty switches and control buttons: Controls that do not respond correctly, affecting the machine's operability.
Our Specialized Services: Professional drive belt replacement and tensioning to exact specifications, replacement of rubber feet and non-slip suction cups, and replacement of switches and keypads with industrial-grade components.

Technical Service for Horizontal Cutters in Various Businesses

Butchers and Delicatessen

Essential equipment for precise filleting of sausages, hams, and cheeses, optimizing product presentation and maximizing cost efficiency.

Restaurants and Pizzerias

Ideal for preparing fresh ingredients such as sausages for pizzas, carpaccio, or cold cuts for sandwiches and gourmet dishes with a professional presentation.

Supermarkets and Food Stores

Essential in the deli section to offer freshly cut products to customers, significantly improving the shopping experience and building loyalty.

Hotels and Buffets

They allow us to offer a variety of freshly sliced sausages and cheeses for breakfasts, events, and high-quality hotel services.

Catering and Event Services

They facilitate the efficient preparation of large quantities of filleted products for events, celebrations, and professional catering services.

Gourmet and Delicatessen Stores

Key equipment for offering high-quality products with a perfect cut that enhances their gastronomic value and premium presentation.

Discover Our Range of ARC Horizontal Cutters

In ARC DistributionIn addition to our specialized technical service, we offer a wide catalog of horizontal slicers (filleting machines) for sausages and cold cuts. These robust, precise, and safe models are designed for intensive professional use.

See ARC Cutters Catalog

Consult our website or contact us for specific horizontal cutter models and personalized advice.

Your Perfect Filleting, Our Specialty

Expert Technicians in ARC Cutters

We have mastered the mechanics and fine-tuning of ARC horizontal cutters with over 10 years of experience, ensuring precise cuts and safe operation.

Original Spare Parts and Professional Sharpening

We use only genuine ARC blades and spare parts. We offer specialized sharpening services to extend the life of your machine.

Clear Diagnosis and Transparent Budget

We'll inform you in detail about the breakdown and the cost of the repair before starting any work, with no surprises or hidden costs.

Fast Service for Your Business

We know your cutter is vital to your daily operations. We strive to provide prompt technical support that doesn't disrupt your business.

Does Your ARC Horizontal Sausage Slicer Need Repair?

Ensure the quality of your cuts and the efficiency of your work. Contact ARC Distribution for a technical service of maximum confidence and professional guarantee.

📞 Direct Contact

+34 643 496 664

Also available by WhatsApp

Please indicate your cutter model, the problem and attach photos or video.

⏰ Business Hours

Monday to Friday: 9:00 – 18:00

Rapid response for commercial emergencies